Returns & Cancellations
If you are unhappy with your purchases you may return the goods, within 14 days, at your expense in the original packaging for a full refund to: Boho Beach Fest, 15 High Street, Wimbledon Village, London, SW19 5DX. Faulty items can be returned within 14 days of purchase. Simply fill in the returns form enclosed with your order & send the unsuitable items back to us.
The product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.
How will I be refunded?
Your balance will be refunded within 14 days after you returned the items. Your refund will be payable with the same payment method you chose for purchase. If you have paid by credit or debit card, we will refund the balance to the card originally used. If you have paid with PayPal, we will refund the balance to your PayPal account.
How will I be informed that my refund has been processed?
Once we have received your return shipment in our warehouse, we will send you an email confirming receipt of the parcel.
We will provide a refund using the same method used to make the payment within 14 days of receiving your notice of cancellation, provided we have received the item or evidence of you having sent back the item.